Shipping Policy
We offer shipping services across Tamil Nadu State. However, please note that certain remote
locations may have limited or no delivery services available. In such cases, we will notify you and
make every effort to find an alternative solution.
We strive to provide reliable and efficient shipping options for our customers. The shipping methods
available are determined based on the weight, size, and delivery address of the products in your
order. During the checkout process, you will be presented with the available shipping methods and
associated charges. These charges may vary depending on the shipping destination, product weight,
and any ongoing promotions or discounts.
Once your order is successfully placed and payment is confirmed, our team will process your order
within 2 business days. Please note that business days exclude weekends and public holidays. We
aim to dispatch your order as quickly as possible, and any delays will be communicated to you
promptly.
The estimated delivery time is calculated based on the shipping method selected and the destination
address. While we make every effort to deliver your order within the estimated timeframe( 7 days to 15 days),
please
understand that unforeseen circumstances, such as natural disasters or logistics issues, may
occasionally cause delays. We will keep you informed of any significant changes to the estimated
delivery time.
Once your order is shipped, you will receive an email notification containing the tracking details. You
can use this information to track the status of your shipment through our website or the designated
courier partner's website. Please note that tracking information may take up to 24 hours to become
available after your order has been dispatched.
Our courier partners will attempt to deliver your order to the provided shipping address. If no one is
available to receive the package, they will usually make a second delivery attempt. If the delivery is
still unsuccessful, the courier may leave a notification card with instructions on how to proceed. It is
essential to provide accurate contact information to ensure smooth delivery.
Delivery charges and any applicable taxes, such as goods and services tax (GST), will be clearly
mentioned during the checkout process. These charges may vary depending on the shipping
method, product weight, and destination. Any additional customs duties or local taxes imposed by
the destination country are the responsibility of the customer and must be paid at the time of
delivery, if applicable.
In the rare event that your package is damaged during transit or lost, please contact our customer
support team as soon as possible. We will work with the courier company to investigate the issue
and resolve it in a timely manner. It is advisable to inspect the package for any visible damages upon
delivery and notify the courier immediately if necessary.
At present, we only offer shipping within India and do not provide international shipping services.
We apologize for any inconvenience caused and hope to expand our services to international
customers in the future.