Return & Refund Policy
If you have received a damaged or defective item, please contact our customer support within 24
Hours of receiving the product. We will assess the situation and provide a suitable solution, which
may include a refund or replacement of the item.
To be eligible for a refund or return, the item must be unused and in the same condition that you
received it. It must also be in the original packaging. Please provide proof of purchase when
contacting us regarding a refund or return.
If you wish to return an item, please follow these steps:
Contact our customer support within 24 Hours of receiving the product and provide the details
requested by our representative.
Our customer support team will guide you through the return process and provide you with a return
authorization if applicable.
Pack the item securely in the original packaging, including any accessories, manuals, or tags that
came with it.
Layog Supply and Trading LLP
7/42, Ambal Nagar Main Road,
Chennai, Chengalpattu, Tamil Nadu,
600122, India
Please ensure that you use a trackable shipping service or purchase shipping insurance. We are not
responsible for items lost or damaged during return shipping.
Please note that certain items may not be eligible for return or refund due to hygiene reasons or
other specific restrictions. These items will be clearly stated on the product page.
If you would like to exchange an item for a different variant or a similar product, please contact our
customer support within 24 Hr of receiving the product. We will provide you with further
instructions on the exchange process.
If you have any questions or concerns about our Return & Refund Policy, please contact us at
care@lsatteahouse.com or visit our website at www.lsatteahouse.com.
This Return & Refund Policy is effective as of June 23, 2023. We reserve the right to update or
change this policy at any time. Please refer to our website or contact our customer service for the
most up-to-date version of this policy.